Passenger WiFi that holds up in harsh-environment sites.
Liveport designs, installs and runs WiFi for Australian airports, bus depots, ferry terminals and regional transport sites. Harsh-environment hardware, Starlink + 5G failover, since 2008.
Harsh-rated hardware
IP67 outdoor APs
Carriage
Starlink + 5G failover
Experience
Since 2008
Most transport WiFi assumes a clean comms room. Real sites are dust, sun, and salt.
The Reality
- • Passengers expect WiFi at every gate and platform
- • Operations crews need a separate, reliable VLAN
- • Regional sites have no fibre and shaky NBN
The Problem
- • Indoor APs fail in 50°C ceilings
- • NBN outage = no passenger WiFi for hours
- • Operations VLAN sharing with passenger traffic
The Solution
- • IP67-rated outdoor APs, dust + UV stable
- • Bonded NBN + Starlink + 5G failover
- • 24/7 NOC + AU helpdesk
Hardware that survives the site. Carriage that survives the carrier.
Passenger WiFi portal
Branded captive portal at every gate, platform, terminal. Multi-language. Audit-logged. Survives event-day load.
Operations VLAN
Crew radios, ticketing, signage, CCTV, all on a Liveport Gateway-controlled separate VLAN with their own QoS, monitoring, and uptime targets.
Real-time telemetry
Per-site coverage, capacity, failover state. Operations sees outages before passengers tweet about them.
Starlink Bonded
5G Failover
IP67 Hardened
24/7 NOC
Passenger WiFi portal
Branded captive portal, multi-language, audit-logged. Held up at airports, depots, ferry terminals and regional interchanges.
Operations VLAN
Crew radios, ticketing, CCTV, separate VLAN, their own QoS, their own SLA.
Harsh-environment AP
IP67-rated outdoor units, dust + UV stable, salt-air rated. Built for real Australian transport sites.
Real-time telemetry
Per-site coverage, capacity, failover state. Outages surface in seconds, not after passenger complaints.
Starlink + 5G failover
Bonded NBN, Starlink and 5G. Regional sites stay online when one carrier drops.
More than a passenger SSID.
Available on every Liveport transport deployment, from regional ferry terminals to international gate lounges.
Multi-carrier neutral host
Multiple ISPs run through one branded portal. Airlines, retailers and ground handlers keep their own carriage, passengers see one network.
Sponsored portal + dynamic QR
Branded captive portal at every gate, platform and terminal. Sponsorship slots, QR posters for low-signal areas, multi-language.
Fair-share bandwidth
Per-device equalisation. A 500-passenger surge at a delayed gate doesn’t crater the session for everyone else.
Active-active SD-WAN
NBN + Starlink + 5G bonded with sub-second failover. Single-carrier outages don’t take the site offline.
Location tracking + wayfinding
Anonymous device flow across terminals and platforms. Operations dwell metrics, plus traveller wayfinding overlays.
Tenant VPN channels
Airlines, ground handlers, retailers and ferry operators each get a secure VPN channel to head office, isolated from passenger traffic.
Integrated billing + vouchers
Free tiers, paid tiers, sponsorships and vouchers handled in-platform. No third-party billing bolt-on.
Event-based passenger comms
Trigger automated messaging on delay, weather or capacity events. Apologetic coupons, storm-cancellation rebooking links.
Boarding to landing, invisible.
Zero outage tweets. Zero passenger escalations.
Survey to operational schedule
Site walk fitted around your operational schedule. Outdoor coverage modelled including weather and platform geometry.
Resilience design
Bonded carriage, Starlink failover, IP67 hardware spec, operations VLAN, all designed before the first AP arrives on site.
Outdoor-rated install
IP67-rated APs mounted to spec. Lightning protection, solar shielding, salt-air rating where the site demands it.
Bonded carriage commissioning
NBN, Starlink and 5G bonded and failover-tested. Single carrier outages don’t take the site offline.
24/7 NOC
AU-staffed NOC. Operations escalation path. Quarterly review with portfolio reporting.
The Liveport Difference
Comparing Liveport vs Generic Transport IT
| Feature | Liveport | Typical MSP |
|---|---|---|
| Passenger Portal | Branded, multi-language, audit-logged | Generic vendor portal |
| Outdoor Hardware | IP67 + UV + salt-air rated | Indoor APs in outdoor cabinets |
| Operations Escalation | 24/7 AU NOC + ops line | Email-only vendor |
| Carriage Failover | NBN + Starlink + 5G bonded | Single-carrier only |
| Reporting | Per-site Telemetry | Site totals only |
Site Uptime
Bonded carriage, FY24
Operations Questions
How do APs survive outdoor Australian sites?
We deploy IP67-rated outdoor APs with UV-stable enclosures, lightning protection, and salt-air ratings where the site demands it. We do not put indoor hardware in outdoor cabinets.
How does Starlink + NBN bonding work?
Active-active SD-WAN bonding with sub-second failover. NBN runs primary where it’s reliable; Starlink kicks in for remote sites or as instant backup. Single dashboard, single SLA.
Is Harsh-environment AP secure between rooms?
Yes. WPA3, per-device VLAN tagging, and remote attestation work the same outdoors as indoors. Harsh enclosures don’t change the security posture; they just keep the radios alive.
How is fleet vs depot WiFi handled?
Depot WiFi runs as standard managed WiFi. Fleet (vehicles) uses cellular routers with the same Liveport Gateway dashboard, so depot and fleet roll up into one operational view.
Planning a new transport site?
Australia’s Transport WiFi Partner