# Liveport — Managed WiFi for Australian Hotels, PBSA, BTR, Aged Care & Hospitals Liveport designs, installs, and operates managed WiFi networks for Australian hotels, purpose-built student accommodation (PBSA), build-to-rent (BTR) residential towers, aged care facilities, and hospitals. Founded 2008. Headquartered in Torquay, Victoria. 150+ properties under active management across Australia and New Zealand. Australian team in Torquay with a 24/7 NOC — 45-second average answer, 90% first-call resolution, every call transcribed and AI-graded. Hardware: Ruckus, Aruba, Cisco, TP-Link Omada, INGO Wireless (TIP OpenWiFi). PMS integrations: Opera, Mews, RMS Hospitality, StarRez, Yardi. Founder: Jeff Rhode. ABN 59 155 896 772. Contact: 1800 830 302 · sales@liveport.com.au · liveport.com.au ## Sitemaps - [XML Sitemap](https://www.liveport.com.au/sitemap.xml): All public and indexable URLs on liveport.com.au. - [Full content index](https://www.liveport.com.au/llms-full.txt): Complete page and post content for AI indexing (llms-full.txt). ## Core Service Pages - [Hotel WiFi](https://www.liveport.com.au/hotel-wifi/) - Managed hospitality WiFi for Australian hotels — designed, installed, supported. PMS-integrated billing (Opera, Mews, RMS), per-room VLANs, TV casting, Wi-Fi 6/6E/7. Boutique to chain. Since 2008. - [Student Accommodation WiFi](https://www.liveport.com.au/student-accommodation-wifi/) - Per-resident managed WiFi for Australian PBSA. eDPSK per-bed authentication, in-room access points, automated check-in onboarding, PMS integration (StarRez, RMS Student Living, Mews), 24/7 support. - [Build-to-Rent WiFi](https://www.liveport.com.au/build-to-rent-wifi/) - Per-apartment managed WiFi for Australian BTR properties. Virtual Resident Gateway with private VLAN per apartment, Stripe/PayPal resident billing, PMS integration (Yardi, RMS), signed SLAs. - [Aged Care WiFi](https://www.liveport.com.au/aged-care-wifi/) - Managed WiFi for Australian residential aged care and retirement villages. Dual-VLAN: resident streaming isolated from clinical traffic (eMAR, nurse-call, RTLS). Aged Care Quality Standards audit-ready. Properties include Assisi Aged Care, Royal Freemasons. - [Hospital WiFi](https://www.liveport.com.au/hospital-wifi-optimisation-australia/) - Independent, vendor-neutral hospital WiFi in Australia — clinical-grade site assessment, EMR rollout support, fast-roaming for VoWiFi handsets, RTLS readiness, biomedical IoT isolation. Properties include Royal Melbourne Hospital, St John of God Health Care. - [WiFi Site Survey](https://www.liveport.com.au/wifi-site-survey/) - Independent WiFi site surveys across Australia using Ekahau ECSE methodology — predictive RF design from floor plans, active on-site walk-throughs, vendor-neutral written reports with AP placement and BOM. - [Liveport Gateway](https://www.liveport.com.au/liveport-gateway/) - The Liveport network platform: per-room VLAN isolation, captive portal, PMS billing integration, SD-WAN bonding. Scales from 30-room boutiques to 80,000-seat stadiums. - [Hotel TV Casting (Touchstone1 / GuestCast)](https://www.liveport.com.au/guestcast-casting-streaming-solution/) - Hotel TV casting: guests stream Netflix, Disney+, YouTube and 2,000+ apps from their phone to the room TV via QR-code pairing. On-prem controller, no guest data stored, 24/7 AU helpdesk. - [Managed WiFi 7](https://www.liveport.com.au/managed-wifi-7/) - Liveport managed WiFi 7 using INGO Wireless (TIP OpenWiFi) hardware — 30-50% below comparable vendor pricing, packaged as a guaranteed service outcome with the Liveport Gateway and 24/7 NOC. - [Business Internet](https://www.liveport.com.au/business-internet-solutions-nbn-starlink/) - Managed business internet for Australian properties — NBN Enterprise, Starlink Business LEO, SD-WAN bonding for resilience and failover. 24/7 monitoring. - [Hospitality Smartroom](https://www.liveport.com.au/hospitality-smartroom/) - Liveport Smartroom: branded TV UI, in-room tablets, digital signage, PMS-personalised content for every guest room. - [Hospitality TV](https://www.liveport.com.au/philips-hospitality-tv/) - Philips, LG and Samsung professional hospitality TVs — installed, configured and supported by Liveport. Branded welcome screens, built-in Chromecast, PMS-personalised content. - [How We Deliver](https://www.liveport.com.au/how-we-deliver/) - Liveport delivery model: site survey first, then end-to-end project management covering structured cabling, AP/switch programming, PMS integrations, TV/AV install and vendor coordination. - [Council & Government WiFi](https://www.liveport.com.au/commercial-wifi-installations/) - Commercial and council WiFi installation across Australia — site surveys, 24/7 support, audit-grade evidence packs. Public venues, libraries, aquatic centres. - [Transport WiFi](https://www.liveport.com.au/transportation/) - WiFi for Australian airports, bus depots, ferry terminals and regional transit hubs. IP67 outdoor APs, bonded NBN + Starlink + 5G failover, 24/7 NOC. - [24/7 WiFi Support](https://www.liveport.com.au/wifi-support/) - 24/7 WiFi support from Torquay — engineers, 45-second average answer, 90% first-call resolution. Bundled with every managed service contract. ## Tools & Calculators - [Hotel WiFi Bandwidth Calculator](https://www.liveport.com.au/hotel-wifi-bandwidth-calculator/) - Free tool: calculate the WiFi bandwidth a hotel needs based on room count, peak occupancy and guest device counts. Calibrated on Liveport telemetry. - [PBSA & BTR Speed Calculator](https://www.liveport.com.au/internet-speed-calculator-for-student-accommodation/) - Free internet carriage sizing calculator for PBSA and BTR — 20 to 4,000 beds. Calibrated on Liveport data from Australian residential towers. No email required. - [WiFi Calculators](https://www.liveport.com.au/wifi-calculators/) - All free Liveport sizing tools: hotel bandwidth, PBSA/BTR carriage, and infrastructure planning calculators. ## Case Studies - [Royal Melbourne Hospital — Case Study](https://www.liveport.com.au/hospital/royal-melbourne-hospital-case-study/) - Independent WiFi assessment for Melbourne Health across three Royal Melbourne Hospital campuses. 915 APs audited, 1,600 point-of-care devices modelled, EMR rollout readiness. Vendor-neutral outcome: reduce APs, not add. - [St John of God Case Study](https://www.liveport.com.au/case-study-st-john-of-god/) - Independent clinical-grade WiFi assessment for St John of God Subiaco Hospital — RTLS readiness, 802.11r fast-roaming validation for VoWiFi handsets. - [St John of God Hospital — WiFi Site Survey](https://www.liveport.com.au/hospital/hospital-wifi-site-survey-st-john-of-god-hospital-case-study/) - Multi-floor Ekahau site survey at St John of God Hospital. Identified rogue APs and co-channel interference causing clinical network failures. - [Royal Freemasons Aged Care WiFi & RTLS — Case Study](https://www.liveport.com.au/case-study-aged-care-wifi-rtls/) - Multi-property aged care RTLS and VoWiFi case study with Royal Freemasons. Independent survey, two costed design options, live post-install verification. - [Heatmap-Led Hotel Rebuild Case Study](https://www.liveport.com.au/wifi-heatmap-case-study-hotel-guest-connectivity/) - Active Ekahau heatmap survey saved an Australian hotel ~$40,000 by retaining 60% of existing hardware instead of a full rip-and-replace. - [Inside a Liveport Site Survey Case Study](https://www.liveport.com.au/wifi-site-survey-case-study/) - Walk-through of what a real Liveport WiFi site survey delivers — methodology, deliverables format, vendor-neutral output. - [Mercure Sunshine Coast Hotel WiFi Upgrade](https://www.liveport.com.au/hotel-wifi/sunshine-coast-hotel-updates-their-guest-wifi-and-entertainment-solution/) - Ruckus WiFi and GuestCast TV casting upgrade across 81 rooms at Mercure Sunshine Coast Kawana Waters. Independent pre-deploy survey, three-tier recommendation framework. - [Citadines on Bourke Melbourne](https://www.liveport.com.au/hotel-wifi/citadines-on-bourke-melbourne-partners-with-liveport-ruckus/) - Ruckus WiFi deployment at Citadines on Bourke Melbourne (380-room aparthotel). Managed service with 24/7 NOC monitoring. - [Ritz Hotel Geelong](https://www.liveport.com.au/hotel-wifi/ritz-hotel-geelong-deploys-high-performance-wi-fi-network-technology-by-liveport/) - Ruckus WiFi deployment at Ritz Hotel Geelong (128 rooms, 4.5-star). PMS-integrated guest network, live since 2021. - [Lancemore Crossley St. Melbourne](https://www.liveport.com.au/hotel-wifi/hospitality-net-lancemore-crossley-st/) - Ruckus WiFi at Lancemore Crossley St (114 rooms, Melbourne). Part of $10M property redevelopment; legacy cabling in heritage building resolved. - [Somerset on the Pier Hobart](https://www.liveport.com.au/hotel-wifi/somerset-on-the-pier-partners-with-liveport-to-deploy-advanced-guest-wi-fi-network-connectivity/) - Ruckus WiFi upgrade at Somerset on the Pier Hobart (56 serviced apartments, waterfront pier building). Adaptive antenna for difficult RF environment. - [Quest Apartment Hotels Australia](https://www.liveport.com.au/hotel-wifi/quest-apartment-hotels-australia-installation-spotlight/) - High-performance guest WiFi rollout across Quest Apartment Hotels properties in Australia with GuestCast TV casting. - [Best Western Plus Goulburn — GuestCast Case Study](https://www.liveport.com.au/hotel-wifi/best-western-plus-goulburn-beyondtv/) - GuestCast hotel TV casting at Best Western Plus Goulburn. Guests stream Netflix, Disney+ from phone to room TV via QR-code; no app download, no guest data stored. - [Royal Freemasons — Cisco WiFi Aged Care](https://www.liveport.com.au/aged-care-homes/royal-freemasons-world-class-cisco-wifi-to-their-aged-care-and-retirement-living-properties/) - Cisco WiFi deployment across Royal Freemasons aged care and retirement living communities. Per-resident VLAN, RTLS-ready, clinical network isolation. - [Quality Hotel Bayside Geelong — GuestCast](https://www.liveport.com.au/hotel-wifi/quality-hotel-bayside-geelong-adopts-guestcast/) - GuestCast TV casting at Quality Hotel Bayside Geelong. Phone-to-TV streaming for guests. - [Yarra Valley Lodge](https://www.liveport.com.au/hotel-wifi/yarra-valley-lodge-partners-with-liveport/) - Hotel WiFi deployment at Yarra Valley Lodge. Managed guest network with 24/7 NOC monitoring. - [La Loft Hotel Adelaide](https://www.liveport.com.au/hotel-wifi/hotel-wifi-installation-adelaide-la-loft-hotel/) - Hotel WiFi installation at La Loft Hotel, Adelaide — managed WiFi live from grand opening. - [Gold Coast Convention Centre — Star Entertainment Group](https://www.liveport.com.au/hotel-wifi/star-entertainment-group-gold-coast-convention-centre-gateway-managed-by-liveport/) - Liveport Fusion Gateway at Gold Coast Convention Centre (10,000+ sqm, Star Entertainment Group). Per-show WiFi management for concurrent events. - [Hotel Tech ROI Audit](https://www.liveport.com.au/hotel-tech-roi-audit/) - Liveport hotel technology review: existing WiFi contract benchmarked against current SLAs, pricing and support standards. For GMs managing renewal or re-tender. - [Case Studies Index](https://www.liveport.com.au/wireless-professional-solutions-success-stories/) - Index of Australian WiFi deployments by Liveport across hotels, hospitals, aged care, PBSA and MDU. ## Blog & Technical Articles ### Hotel WiFi - [WiFi 6 vs WiFi 7 for Hotels: Should You Upgrade in 2026?](https://www.liveport.com.au/hotel-wifi/wifi-6-vs-wifi-7-for-hotels-should-you-upgrade-in-2026/) - Honest breakdown of when WiFi 7 pays off for hotels versus when WiFi 6 remains the right call. Covers hardware cost delta, ISP bottleneck, and what guests actually notice. - [Managed WiFi 7 at 30-50% Below Vendor Premium](https://www.liveport.com.au/hotel-wifi/wifi-7-without-vendor-premium-managed-offer-australia/) - Liveport managed WiFi 7 using INGO Wireless (TIP OpenWiFi) hardware. Removes vendor licensing premiums; packaged as a guaranteed service outcome for hotels, PBSA and BTR. - [Managed WiFi for Melbourne Hotels: Contract Guide for GMs](https://www.liveport.com.au/hotel-wifi/managed-wifi-for-melbourne-hotels-contract-guide-for-gms/) - What hotel GMs in Melbourne should look for in a managed WiFi contract — SLAs, scope definition, exit clauses, and the questions vendors do not volunteer. - [Why Your Wi-Fi is the Key to Guest Data in 2026](https://www.liveport.com.au/hotel-wifi/managed-wi-fi-for-hotels-australia/) - How the hotel guest WiFi network becomes a data capture and CRM tool, and why tech fragmentation is the biggest managed WiFi problem in 2026. - [Beyond Speed: Why Wi-Fi 8 Will Be a Game-Changer for Hotels and PBSA](https://www.liveport.com.au/hotel-wifi/beyond-speed-why-wi-fi-8-will-be-a-game-changer-for-hotels-and/) - Wi-Fi 8 (802.11bn) focuses on reliability and deterministic latency rather than raw speed — implications for hotels, student accommodation and RTLS deployments in Australia. - [Ruckus WiFi Australia: Elite CommScope Partner](https://www.liveport.com.au/hotel-wifi/your-ruckus-commscope-elite-partner/) - Liveport is an elite CommScope Ruckus partner in Australia — design, supply, AP rental and managed service. Ruckus H-series hotel access points, BeamFlex+, ChannelFly. - [Gigabit Speeds over Coax to Every Guest Room](https://www.liveport.com.au/hotel-wifi/gigabit-over-coax/) - How to deliver gigabit WiFi to hotel guest rooms using existing coax cabling — no full rewire required. MoCA and hybrid coax-fibre approach explained. - [Point-to-Point WiFi: Four Practical Decisions](https://www.liveport.com.au/hotel-wifi/point-to-point-wifi-4-essential-tips/) - The four decisions that make outdoor wireless bridge installations reliable — frequency, Fresnel zone clearance, antenna alignment, and failover design. - [2.4GHz vs 5GHz WiFi: When to Split the Bands](https://www.liveport.com.au/hotel-wifi/why-separating-2-4ghz-and-5ghz-can-speed-up-your-network/) - Why devices default to 2.4GHz even when 5GHz is faster, and when band-splitting (rather than band-steering) actually resolves performance complaints. - [What is a Router, Gateway, Repeater and Controller?](https://www.liveport.com.au/hotel-wifi/what-is-a-router-gateway-repeater-and-controller/) - Plain-language definitions of hotel network components for property managers and IT teams. ### Student Accommodation & PBSA - [PBSA WiFi: Why In-Room Access Points Beat Hallway Designs](https://www.liveport.com.au/student-accommodation/in-room-wifi-access-points-student-accommodation/) - Why hallway-mounted APs fail in modern PBSA rooms — wall attenuation, per-room VLAN isolation, and why in-room AP placement is the current design standard. - [Why Chromecasts and Printers Fail on Student Accommodation WiFi](https://www.liveport.com.au/student-accommodation/device-visibility-student-accommodation-hidden-problem/) - How AP-level client isolation breaks Chromecast, printers, gaming consoles and smart speakers in student accommodation — and why it creates rogue router problems. - [Stop Playing IT Support: Managed WiFi for PBSA & MDU Teams](https://www.liveport.com.au/student-accommodation/not-your-job-why-property-managers-should-stop-playing-it-support/) - Why property managers in student accommodation and MDU properties end up fielding WiFi tickets — and how managed WiFi with 24/7 NOC removes it entirely. - [Managed WiFi for Student Accommodation & MDU](https://www.liveport.com.au/student-accommodation/managed-wifi-for-student-accommodation-mdu-properties/) - The analytics and operations layer of managed WiFi for PBSA and MDU: per-resident usage, support ticket telemetry, occupancy patterns, private VLAN architecture, property-level ROI. - [Surviving Move-In Day: Automating PBSA WiFi Onboarding](https://www.liveport.com.au/student-accommodation/surviving-move-in-day-automating-onboarding-to-slash-support-tickets/) - How gateway-based automated onboarding eliminates captive portal chaos on move-in day and cuts semester-long support ticket volume. - [The Developer's WiFi Checklist for a New PBSA Build](https://www.liveport.com.au/student-accommodation/pbsa-wifi-planning-checklist/) - WiFi and internet infrastructure decisions for PBSA developers — structured cabling, ISP carriage, AP topology and handover requirements from design stage. - [Why Australian Apartment Buildings Don't Need a $1 Million DAS](https://www.liveport.com.au/mdu-wifi/your-building-doesnt-need-a-1-million-das-heres-what-it-needs-instead/) - Why distributed antenna systems are oversold to Australian apartment developers, and what managed in-building WiFi delivers instead at a fraction of the cost. ### Site Surveys & Technical Assessments - [WiFi Site Survey Australia: Complete Commercial Guide (2026)](https://www.liveport.com.au/uncategorized/the-ultimate-guide-to-commercial-wireless-site-surveys-in-australia-2026/) - What a commercial WiFi site survey in Australia should include — Ekahau ECSE methodology, building material attenuation, Australian RF regulations, deliverable format. - [Pre-Deployment Wireless Assessment vs Predictive Design](https://www.liveport.com.au/uncategorized/pre-deployment-wireless-assessment-vs-predictive/) - Why predictive surveys alone are insufficient for operating environments — the case for a measured pre-deployment assessment before specifying access points. - [Independent Wireless Site Survey vs Free Vendor Tools](https://www.liveport.com.au/aged-care-homes/independent-wireless-site-survey-vs-free-vendor-tools/) - Why vendor-supplied survey tools produce AP counts that serve the vendor — and what independent Ekahau assessment delivers instead. - [WiFi Audit Australia: ROI for CFOs and Asset Managers](https://www.liveport.com.au/uncategorized/wireless-network-audit-roi-cfo-guide/) - Financial case for a professional WiFi audit — how OpEx savings, reduced support load, and hardware deferral pay back the assessment cost within 12 months. ### Clinical & Hospital WiFi - [Hospital WiFi Roaming: Fixing EMR Drop-Outs on WoWs and Telemetry Devices](https://www.liveport.com.au/uncategorized/clinical-grade-wireless-assessment-hospital-roaming/) - Why hospital WiFi roaming fails — frozen EMR on Workstations on Wheels, dropped telemetry — and how 802.11r/k/v fast-roaming assessment and tuning resolves it. ## Company Information - [Liveport Home](https://www.liveport.com.au/) - Liveport designs, installs and supports WiFi for Australian hotels, PBSA, BTR, aged care and hospitals. Independent. Vendor-neutral. 24/7. Founded 2008. - [Who We Are](https://www.liveport.com.au/who-we-are/) - Liveport founding story, team and engineering philosophy. Founded by Jeff Rhode in Torquay, Victoria. Vendor-neutral, survey-first, Australian-owned since 2008. - [Services](https://www.liveport.com.au/services/) - Full service range: managed WiFi, site surveys, RF design, structured cabling, deployment, 24/7 support, Touchstone1 TV casting, Smartroom, hospitality TV. - [Products](https://www.liveport.com.au/products/) - Liveport product range: Liveport Gateway, GuestCast, Smartroom, Philips/LG/Samsung hospitality TVs, managed business internet. - [Contact Us](https://www.liveport.com.au/contact-us/) - engineers respond within one business day. Phone 1800 830 302 or email sales@liveport.com.au. - [WiFi Help & Troubleshooting Guide](https://www.liveport.com.au/wifi-troubleshooting-guide/) - Common hotel WiFi problems and engineer-tested fixes: dead zones, slow speeds, dropped connections, captive portal failures. - [Blog](https://www.liveport.com.au/news-blog/) - Technical articles and case studies on managed WiFi for Australian hotels, PBSA, BTR, aged care and hospitals. - [Privacy Policy](https://www.liveport.com.au/privacy-policy/) - Liveport Australia Pty Ltd (ABN 59 155 896 772). Compliant with Privacy Act 1988 (Cth) and Australian Privacy Principles. Data hosted in Australia. ## Categories - [Hotel WiFi Articles](https://www.liveport.com.au/category/hotel-wifi/) - [Student Accommodation Articles](https://www.liveport.com.au/category/student-accommodation/) - [MDU WiFi Articles](https://www.liveport.com.au/category/mdu-wifi/) - [Aged Care WiFi Articles](https://www.liveport.com.au/category/aged-care-homes/) - [Hospital WiFi Articles](https://www.liveport.com.au/category/hospital/) - [WiFi Site Survey Articles](https://www.liveport.com.au/category/wifi-site-survey/) - [Hotel TV Casting Articles](https://www.liveport.com.au/category/guestcast/) - [Technical & Business WiFi Articles](https://www.liveport.com.au/category/uncategorized/)