The platform behind every Liveport network.
Liveport Gateway is the WiFi platform and resident portal that powers the largest hotels, PBSA, BTR and public venues in the world. Per-room private VLANs, eDPSK personal networks, PMS-integrated portal, captive portal, direct billing, multi-WAN bonding, on hardware we supply, integrate and manage. Australian-owned, data hosted in Australia.
Deployed in 150+ Australian hotels · PBSA · build-to-rent · aged care · transport · council & government
Local intelligence. Cloud persistence. Real control.
Per-room private VLANs
Every room is its own L3 segment with eDPSK personal network. Guests, residents, students, nobody sees the neighbour’s devices. Zero-trust between rooms by default.
Resident & guest portal
Branded captive portal at every gateway: room number + name login, multi-language, audit-logged. Self-service device management. Premium-tier upsell. Same UX whether it’s a hotel guest, PBSA student or aged-care resident.
PMS & BMS integration
Native API integration with Opera, Mews, RMS, Yardi, MRI, Re-Leased, StarRez, Person Centred Software, AutumnCare and many more. Reservation in, network on. Check-out triggers a clean wipe.
Fair-share + multi-WAN bonding
Per-device bandwidth equalisation so one streamer can’t starve a floor. Active-active SD-WAN bonds NBN, Opticomm, Starlink and 5G with sub-second failover.
Direct billing with Stripe
Premium internet tiers, paid devices, vending, laundry, parking, all charged via Stripe or PayPal direct, or posted to room folio / rent statement via PMS. New revenue line, not a cost centre.
Streaming telemetry & signed SLAs
Per-room session telemetry streamed live to our AU NOC. Signed monthly SLA reports for every property. Outages surface in seconds, not after a guest tweets.
Multi-PSK staff access
Concierge, housekeeping, maintenance, RA, contractors and cleaning each get role-specific WiFi keys. Audit-logged. One compromised handheld doesn’t open the network.
Conference & event-day SSIDs
Pop-up branded SSIDs for hotel ballroom events, PBSA Open Day, BTR move-in launches and conference traffic. Sponsor-brandable, traffic-prioritised, leaves the resident network untouched.
Wayfinding & event automation
Resort and campus maps from the captive portal. Event-based automation: delay-triggered offers, birthday triggers, late-check-in upsells, dementia wander alerts. Network signals into operations.
Tuned to the vertical, on the same gateway.
The same Liveport Gateway powers radically different deployments. Here’s how it adapts to the verticals where Australia’s biggest accommodation operators trust it.
Hospitality + PMS-driven.
- · PMS-driven activation at check-in (Opera, Mews, RMS, Yardi)
- · GuestCast bound to room folio, wiped at check-out
- · Premium-tier internet sold via portal, posted to folio
- · Conference & ballroom event SSIDs
- · 24/7 1800 guest helpdesk, takes the front desk out of the loop
Long-stay, gaming-grade.
- · eDPSK per resident, the Virtual Student Gateway
- · StarRez, Apex, Mynt, RMS Hospitality integration
- · Move rooms, keep the network, credentials follow the resident
- · Gaming-grade QoS, port forwards for hosting and dev work
- · Open Day & Parents’ Weekend event SSIDs
Pipe-agnostic, body-corp-friendly.
- · Per-apartment Virtual Resident Gateway via eDPSK
- · Native Yardi, MRI Software, Re-Leased, Console
- · Day-one move-in, no NBN appointment, no waiting
- · Smart amenity integration (gym, pool, EV charging, parking)
- · Stripe direct billing or post to rent statement
Also deployed across aged care (Strengthened Quality Standards, RTLS for wander, family video calls), public transport (airports, ferry terminals, IP67 outdoor APs, Starlink + 5G failover) and council, government and library sites. Same platform, different SSIDs.
Liveport Gateway, technical specifications.
| Architecture | On-property gateway hardware + cloud control plane. Local intelligence handles authentication, VLAN segmentation and routing; cloud persists configuration, telemetry and PMS state. Same software runs every property. |
|---|---|
| VLAN model | Per-room L3 segments via eDPSK (enhanced Dynamic Pre-Shared Key). Each occupant gets their own personal network with Bi-NAT pool. Zero-trust between rooms; PAN-style device isolation per resident. |
| Captive portal | Branded portal per property. Multi-language, multi-tenant for hotel groups. PMS-aware (room number + name login). Custom QR pairing flows. Audit-logged for compliance. |
| PMS integration | Native: Opera, Mews, RMS, Yardi, MRI Software, Re-Leased, Console, StarRez, Person Centred Software, AutumnCare, Manad Plus, AlayaCare. FIAS protocol and REST APIs supported. New PMS, we build the integration. |
| WAN bonding | Active-active SD-WAN. Bonds NBN, Opticomm, OPENetworks, Starlink, 5G or dark fibre. Sub-second failover. Pipe-agnostic, you keep your fibre relationship. |
| Bandwidth control | Fair-share equalisation per device. Tiered premium internet (free baseline + paid upgrade). Application-aware QoS for streaming, gaming and telehealth. |
| Billing | Direct via Stripe or PayPal. Or post to room folio / rent statement via PMS. Vending, laundry, parking and EV-charging integrations supported on the same ledger. |
| Multi-PSK staff | Concierge, housekeeping, maintenance, RA, contractors and cleaners each get role-specific WiFi keys. Audit-logged per role. Tied to PMS-aware staff records where supported. |
| Content filtering & VPN | Per-policy content filtering (family-safe defaults, tenant-specific exceptions). Per-resident VPN tunnels for work-from-home or business-guest access back to corporate networks. |
| IoT & smart amenities | Integration plane for gym access, pool gates, EV chargers, parking, vending, laundry and BMS. Same gateway, same dashboard, same billing rail. |
| Wayfinding & event automation | Captive-portal map overlays for resorts and multi-building campuses. Event-based automation: delay-triggered offers, birthday triggers, spend triggers, dementia wander alerts. |
| Compliance | Australian data retention logged at per-room resolution. Privacy Act 1988, Australian Privacy Principles and Notifiable Data Breaches scheme compliant by default. Aged Care Quality Standard 4 alignment. Data hosted in Australia. |
| Telemetry & SLA | Streaming session telemetry to AU NOC. Signed monthly SLA reports per property. Operator dashboard with per-room health, capacity, failover state. |
| Support | 24/7 engineers via 1800 line. 45-second average answer. 90% first-call resolution. Hospitality, PBSA, BTR and aged-care trained. |
The PMS, the carriage, and the property tech you already run.
PMS & property management software
Native API integration with hospitality, PBSA, BTR and aged-care PMS platforms. New PMS, we build it.
Platform features
All on one Liveport Gateway. Buy the modules you need; add the rest later.
From PMS check-in to online, under 60 seconds.
Reservation lands in the PMS → Gateway provisions the resident’s eDPSK and per-room VLAN → portal is live with their name → devices auto-rejoin if they move rooms. Operator dashboard surfaces every step in real time. Outages, capacity issues and failover events visible from the Torquay NOC.
“The most sophisticated network gateway in Australia. From a 100-room hotel to an 80,000-seat stadium, same platform, same code, same engineering team behind it.”, Liveport Gateway in production at 150+ Australian properties since 2008
The rest of your stack.
GuestCast
Cast Netflix, Disney+, YouTube and 2,000+ apps from a guest’s phone to the room TV. Runs on the Gateway.
tvSmartroom
Branded in-room TV experience, in-room tablet, digital signage and housekeeping workflow, one platform.
routerBusiness Internet
NBN, Opticomm, Starlink and 5G bonded carriage. The pipe Liveport Gateway runs on. Pipe-agnostic install.
Liveport Gateway, questions GMs and IT teams ask.
What is Liveport Gateway?
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Liveport Gateway is the WiFi platform and resident portal that powers every Liveport network. Per-room private VLANs via eDPSK, branded captive portal, PMS-integrated authentication, fair-share bandwidth, multi-WAN bonding, direct billing and 24/7 NOC monitoring, all on one platform that runs hotels, PBSA, BTR, aged care and transport sites.
How is this different from a typical managed WiFi controller?
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A typical managed-WiFi controller manages access points. Liveport Gateway runs the entire network as one platform, engineered to scale from a 100-room hotel to an 80,000-seat stadium on the same code base. Per-room VLAN segmentation, eDPSK personal networks, native PMS integration, captive portal, billing, SD-WAN bonding and signed monthly SLAs, all from one box, supplied and managed by Liveport.
Which PMS platforms does it integrate with?
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Native integrations with Opera, Mews, RMS, Yardi, MRI Software, Re-Leased, Console, StarRez, Person Centred Software, AutumnCare, Manad Plus, AlayaCare and Civica Carelink, covering hospitality, PBSA, BTR and aged-care PMS systems. New PMS, we build the integration.
Does it work with our existing carriage?
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Yes. Pipe-agnostic. Active-active SD-WAN bonds NBN, Opticomm, OPENetworks, Lightning, Starlink, 5G or dark fibre. Sub-second failover. You keep your fibre relationship; Liveport runs the WiFi platform on top.
Is data hosted in Australia?
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Yes. Australian-owned, Australian-supported, data hosted in Australia. Privacy Act 1988, Australian Privacy Principles and Notifiable Data Breaches scheme compliant by default. Aged Care Quality Standard 4 alignment built in.
How fast is provisioning?
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From PMS check-in to resident or guest online in under 60 seconds. Reservation lands in the PMS, Gateway provisions the eDPSK and per-room VLAN, the portal lights up with the resident’s name, devices auto-rejoin on internal transfers.
How does the same gateway adapt to hotels, PBSA and BTR?
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Same hardware and software stack, different policies, portals and PMS integrations per property. Hotels run short-stay PMS-activated portals with GuestCast and folio-billed premium tiers. PBSA runs eDPSK Virtual Student Gateways with StarRez and gaming-grade QoS. BTR runs per-apartment Virtual Resident Gateways with Yardi/MRI/Re-Leased and smart-amenity integration. The configuration profile is what changes; the gateway itself is identical.
What about aged care, transport or council deployments?
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All on the same Liveport Gateway. Aged care adds Strengthened Quality Standards alignment, RTLS wander protection, eMAR + nurse call on a clinical VLAN, and family video-call prioritisation. Transport adds IP67 outdoor APs, bonded NBN + Starlink + 5G failover and tenant VPN channels for airlines or retailers. Council, government and library sites add neutral-host multi-tenancy and federal-grade compliance logging.
What does support look like?
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24/7 engineers from our Torquay NOC. 1800 line for guests and residents directly, takes the front desk out of the loop. Signed monthly SLA reports per property. 45-second average answer time, 90% first-call resolution.
See the Gateway running on a real property.
Phone 1800 830 302 or book a Liveport Gateway demo on a live hotel, PBSA or BTR site.