Public WiFi residents trust. Audit-grade evidence councils need.
Liveport designs, installs and runs public WiFi for Australian councils and government agencies, including Monash City Council. AU-hosted, audit-grade logs, multi-site dashboard, since 2008.
AU-hosted infrastructure
Sovereign data residency
Logging
Audit-grade per session
Experience
Since 2008
Most public-WiFi tenders just buy hardware. AU data residency is where they fall over.
The Reality
- • Residents expect free WiFi at every public site
- • Council events spike usage 10x in an afternoon
- • State and federal audits demand evidence
The Problem
- • Captive portals fail under event-day load
- • IT teams field every WiFi escalation
- • Audit failures put procurement under review
The Solution
- • Council-branded captive portal
- • Audit-grade logging, AU data residency
- • Multi-site dashboard for the IT team
Audit-grade. AU-hosted. Multi-site. Procurement-friendly.
Council-branded captive portal
Branded login that respects council identity. T&Cs hosted by you, evidence retained by us, fully aligned with public-WiFi policy.
Audit-grade logging
Per-session evidence retained AU-side. s.313 ready. Audit responses go from request to evidence in hours, not weeks.
Multi-site dashboard
Every library, town hall and rec centre on one pane. Coverage, usage, incidents, visible to council IT in real time.
AU Data Hosted
Audit Logged
Multi-site Ready
Procurement Aligned
Council-branded captive portal
Branded for your council. T&Cs you control. Free and managed tiers. Multilingual landing pages on request.
Audit-grade logging
Per-session evidence retained AU-side. s.313 ready, ACMA aligned.
Multi-site dashboard
Every site on one pane. Council IT sees coverage, usage and incidents in real time.
Per-site telemetry
Health, capacity, and event-day load curves for every council location.
AU data residency
Sovereign hosting. AU-staffed NOC. Procurement-friendly evidence pack on request.
Tender to launch, on schedule.
Zero audit findings. Ever.
Survey
Site walk every council location. Indoor and outdoor coverage modelled, hardware listed, install windows agreed.
Compliance design
Liveport Gateway-powered Captive portal, retention, AU data residency, audit logging, all spec’d to your procurement requirements before a single AP ships.
Tender deliverables
Capability statement, evidence pack, hardware list, RFT response, delivered on the timetable your procurement team needs.
Multi-site rollout
Phased install across libraries, halls, recreation centres. Each site tested and signed off before move-on.
Ongoing support
AU-staffed NOC. Council-IT escalation path. Quarterly review with portfolio reporting.
The Liveport Difference
Comparing Liveport vs Generic Public-WiFi Vendor
| Feature | Liveport | Typical MSP |
|---|---|---|
| Captive Portal | Council-branded, T&Cs you control | Generic vendor branding |
| Audit Logging | Per-session evidence retained AU | Best effort only |
| Council IT Escalation | 24/7 AU NOC + escalation | Vendor email queue |
| Multi-site Dashboard | Real-time across portfolio | Per-site only |
| Reporting | Event-day Capacity | Site totals only |
Audit Hit Rate
Audit responses returned within 24h
Council & Procurement Questions
Is data held in Australia?
Yes, all subscriber data, session logs and retention storage are AU-hosted. We can supply hosting evidence and a sovereign-data statement as part of any tender response.
How does the captive portal handle compliance?
Branded splash, T&Cs acceptance, age-gating where needed, and full session logging for legal-data-request workflows. Council branding, Council policy text, our hosting and operations.
Is Multi-site dashboard secure between rooms?
Yes. Every site is isolated at the VLAN and tenant level. Council staff see their own sites only; Liveport NOC sees the platform-wide view for support. Role-based access throughout.
How does this scale for council events?
Pop-up SSIDs, temporary capacity uplift, and event-day NOC support are part of the platform. We’ve run free public WiFi for Australia Day, ANZAC Day and major regional festivals.
Planning a public-WiFi tender?
Australia’s Council & Government WiFi Partner