Internet that doesn’t fall over when the NBN does.
Liveport supplies business-grade internet for Australian hotels, PBSA, build-to-rent, hospitals and councils. NBN Enterprise · Starlink Business for regional · mobile (4G/5G) backhaul · SD-WAN bonding across all three. One contract, one Australian support team, telemetry on every link.
Powers Australian hotels · PBSA · build-to-rent · hospitals · councils, metro and regional
Four ways we keep the property online.
NBN Enterprise
Business-grade NBN with fixed IPs, 4-hour business-day SLA, business-class routing. Not the same product as your home connection.
Starlink Business
Star-priority and Starlink Business installed across Australian regional and remote properties. Where fibre will never come.
SD-WAN bonding
Fibre + NBN + Starlink + 4G/5G bonded into one logical link. Auto-failover in seconds, bandwidth aggregation under normal load. Guests, residents and clinicians never see the cutover.
Dedicated fibre, built to the property
Single-mode fibre lead-in laid directly to the property MDF. Symmetrical 1, 2.5, 5 or 10 Gbps active handoff with fixed IP and BGP-capable edge. Liveport coordinates the wholesale build, civils, fibre patch and SD-WAN edge, typical lead time 6–12 weeks depending on civils and lead-in distance.
Australian metro + regional
Same managed service from Sydney CBD to remote NT. Liveport coordinates all carriage activations and runs the field service network across the country.
One Australian-managed contract
Liveport carries every carrier on your behalf, fibre wholesale, NBN, Starlink, mobile. One contract, one bill, one Torquay phone number for the day everything fails at once. 45-second answer, 90% first-call.
Business internet, technical specifications.
| Dedicated Fibre (primary) | Wholesale-grade fibre lead-in built directly to the property. 1 to 10 Gbps symmetrical, 99.95%+ uptime SLA, 4-hour metro fault response, sub-10ms latency. Default primary for hotels over 100 rooms, PBSA, BTR, hospitals. |
|---|---|
| NBN Enterprise (primary or failover) | Business-class NBN with fixed IPs, 4-hour business-day SLA, symmetrical upload where available. Used as primary on smaller sites under 100 rooms, or as SD-WAN failover under dedicated fibre on larger properties. |
| Starlink | Starlink Business and Star-priority for regional and remote Australian properties. Site survey for line-of-sight, mounting, cable run, indoor router placement. |
| Mobile backhaul | 4G/5G failover or primary connectivity where appropriate. Carrier-agnostic, Telstra, Optus, Vodafone. |
| SD-WAN bonding | All three carriages bonded into one logical link. Failover automatic in seconds. Bandwidth aggregation under normal load. |
| Routing | Business-class routing on the Liveport Gateway. Per-VLAN QoS, traffic shaping, captive-portal queueing. |
| Monitoring | Per-link throughput, packet loss, jitter visible to operator dashboard and Liveport NOC. Alert thresholds configurable. |
| Contract length | 24 months on NBN Enterprise. Starlink monthly through Liveport. SD-WAN bonded service 12 months minimum. |
| Support | 24/7 engineers. 45-second average answer. 90% first-call resolution. We hold the carrier accountable so you don’t have to. |
Dedicated fibre vs NBN Enterprise vs Starlink Business.
Liveport supplies all three under one Australian-managed contract. Run one as primary, or two with SD-WAN failover.
Dedicated Fibre
NBN Enterprise
Starlink Business
Every Liveport plan includes 24/7 NOC, SD-WAN edge router, single contract, single bill. Use the bandwidth calculators to size your tier first.
Business carriage from every Australian provider, bonded into one connection.
Carriers
Carrier-agnostic. The right mix for the property’s location, capacity needs and resilience requirements.
Topology
All carriage terminates on the Liveport Gateway, which handles routing, QoS and failover in software.
The rest of your stack.
Hotel WiFi
Per-room networks across 150+ Australian hotels. The WiFi behind GuestCast and Smartroom.
schoolStudent Accommodation WiFi
Per-bed VLAN, gaming-grade. Built for PBSA towers, move-in week through to graduation.
apartmentBuild-to-Rent WiFi
Resident networks live the day the lease is signed. Yardi-integrated, Stripe payments.
memoryLiveport Gateway
The platform that runs the WiFi, the casting, the PMS and the operator dashboard.
calculateBandwidth Calculators
Free hotel and PBSA/BTR carriage sizing tools. Sized on real Australian property data.
mapWiFi Site Survey
Liveport surveys the building, runs the spectrum, designs AP placement and capacity per area.
Business internet, questions GMs and IT teams ask.
Why dedicated fibre instead of NBN as the primary?
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Liveport runs a wholesale-grade fibre lead-in directly to the property as primary because dedicated fibre gives you a symmetrical, contended-only-by-you circuit with a hard SLA, the difference guests, residents and clinical staff actually feel at peak hour. NBN Enterprise still has a place as primary on smaller properties where fibre lead-in does not pencil, or as SD-WAN failover behind fibre. Starlink Business handles the rest.
Do hotels, PBSA, BTR and aged care all use the same carriage stack?
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Same architecture, different sizing. A 200-room hotel and a 1,000-bed PBSA tower both want dedicated fibre primary + NBN/Starlink failover, they just want different speed tiers. Use the hotel or PBSA/BTR calculator to size the carriage for your specific property. Aged care and hospital sites layer on clinical-grade VLAN segmentation; the carriage layer underneath is the same.
How does this fit with Liveport managed WiFi?
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This is the carriage layer that sits underneath. Every Liveport managed-WiFi deployment, hotels, PBSA, BTR, aged care, hospitals, needs internet to a property edge. Liveport supplies that edge as a single contract, so you do not have to triangulate between an MSP and three carriers when something breaks.
What’s the SLA?
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Dedicated fibre: 99.95%+ uptime, 4-hour metro fault response, hard SLA backed by tier-1 wholesale. NBN Enterprise: 4-hour business-day response. Starlink: best-effort with Liveport NOC monitoring + auto-failover. SD-WAN bonded across primary + failover: typically 99.99% effective uptime because no single link is the SPOF.
What about regional properties without good NBN?
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Starlink + 4G/5G bonded. Most regional Australian sites get 100-200 Mbps reliable that way. Better than waiting for fibre.
Can we keep our existing ISP and add Starlink for failover?
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Yes. We can bond your existing NBN with a new Starlink under SD-WAN. Existing contract stays; we add resilience and carry the management.
What’s the contract length?
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Standard 24 months on NBN Enterprise; Starlink is monthly through Liveport. Bonded SD-WAN service is 12 months minimum.
Who do I call when the internet is down?
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1800 414 823. engineer in 45 seconds. We hold the carrier accountable so you don’t have to be on hold to NBN.
Building, refurbishing, or sick of the existing internet?
Talk to a Liveport engineer about a dedicated fibre lead-in, NBN/Starlink failover, and the rest of the property stack. Phone 1800 830 302 or book a site survey.