Accommodation WiFi,
done right.

Liveport designs, installs and runs the WiFi behind 150+ Australian hotels, apartment hotels and resorts, and builds it for student accommodation and build-to-rent. One Australian-owned partner. One platform. 24/7 support, led from Torquay.

Get a Free Quote → Why Liveport
150+ properties
24/7 support
2011 established
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Hamilton Island
Accor
The Ascott
Lancemore
Mercure
Royal Melbourne Hospital
Australian-owned · Since 2011 · ABN 59 155 896 772

Every property is different. The way we build and back it isn’t.

Custom-engineered per property

Every Liveport network is designed for the property it serves. Surveyed, planned and built specifically for that hotel, tower or facility. Not pulled off a shelf.

Streaming telemetry

Operator dashboard plus 24/7 NOC see the network in real time. Faults visible on screen before the front desk picks up the phone.

Australian operations

24/7 support led from Torquay. 45-second average answer. 90% first-call resolution. Every call transcribed and AI-graded.

Other verticals we serve

Beyond accommodation.

Liveport also works with aged-care facilities, hospitals, councils and transport sites.

Aged Care→
Resident, family and staff networks segmented from clinical. Compassionate-grade reliability.
Hospital→
Independent, vendor-neutral WiFi assessments for Australian hospitals.
Council & Government→
Public WiFi design for councils and civic buildings, with branded portals and logs kept in Australia.
Transport→
Bus, ferry, rail and coach WiFi, with onboard cellular bonding plus terminal coverage.

The WiFi platform behind 150+ Australian properties.

Liveport runs the WiFi behind Australian hotels, student accommodation, build-to-rent, aged care and hospitals, built on years of operational telemetry across tens of thousands of residents and guests. Per-property VLAN. Branded captive portal. PMS integration. Paid plans into your own account. Vendor-agnostic AP layer.

One Gateway, configured and supported in Australia. One operations team in Torquay. One 24/7 NOC.

Anyone can install a network. Liveport guarantees it works. Your guests don’t care about VLAN architecture or AP placement. They care that the WiFi performs when the lobby is full at 8pm on a Saturday. We own the design, the deployment and the day-to-day operations, and we back the result with 24/7 telemetry and 45-second support response. When something breaks at 2am, the call is answered in about 45 seconds and escalated to the engineers who built your network.

One gateway. Six functions.

The Liveport Gateway consolidates router, firewall, branded captive portal, billing, RADIUS and network management into a single carrier-grade unit, configured and supported in Australia. One box where most properties run six.

Vendor-agnostic on access points and switches. PMS-integrated for hotels (Opera, Mews, RMS, Protel and others). Payments processed direct, so the property keeps the revenue, not the platform.

Configured and supported in Australia, with a streaming telemetry feed back to the Torquay NOC so faults are visible before the front desk picks up the phone.

See the Gateway →
Liveport Gateway operator dashboard: a single unit consolidating router, firewall, captive portal, billing, RADIUS and network management
How we deliver

Survey. Design. Deploy. Support.

01 · Survey

Survey

Predictive RF design from floor plans, or active Ekahau survey for retrofits.

02 · Design

Design

Per-property VLAN plan, branded captive portal, PMS integration scoped.

03 · Deploy

Deploy

Out-of-hours installs, room-by-room. Most hotel Wi-Fi retrofits in a couple of days; full TV/AV refurbs run longer.

04 · Support

Support

Torquay team + 24/7 NOC. 45s answer. 90% first-call.

St John of God Hospital: 16 facilities, six months.

St John of God Health Care engaged Liveport to assess WiFi readiness across 16 facilities, including public and private hospitals, day-surgery centres and outreach clinics, in a single coordinated programme delivered over six months. Vendor-neutral, evidence-based, no hardware sold. The kind of independent assessment hospital IT leadership can hand to procurement and trust.

16
Facilities
6mo
Delivery
0
Hardware sold
Independent
Methodology
Read the case study →
St John of God Hospital, where Liveport delivered WiFi readiness assessment across 16 Australian facilities in six months
45s
Average support answer
90%
First-call resolution
24/7
support
2011
Australian-owned since

Frequently asked.

What is managed WiFi?
Managed WiFi means a single supplier owns the network end-to-end: design, deployment, monitoring, support, billing and lifecycle. Liveport designs the RF, installs the hardware, runs the captive portal and paid plans, and answers the support phone when something breaks. The property gets a working network and a single accountable partner instead of stitching together a vendor, an installer, an MSP and a billing platform.
How is Liveport different from an MSP?
An MSP typically remotely manages whatever network is in front of them. Liveport owns the architecture. We run our own platform (the Liveport Gateway) above the AP layer, with branded captive portal, billing, PMS integration and telemetry built in. We design the network, install it, monitor it from our Torquay NOC, and answer support calls 24/7. One partner, one platform, one accountable phone number.
Where in Australia do you operate?
Nationally. Field engineers work out of Torquay, Victoria, with deployment partners covering every state and territory, metro and regional. We’ve installed networks in remote Queensland resorts, metro hotels in Sydney, Brisbane and Melbourne, and regional Victorian aged-care facilities, and assessed WiFi in public and private hospitals. New Zealand support is on 0800 887 121.
What does support cost?
Managed-network support is included in the platform fee on Liveport-deployed networks. That covers 24/7 support with engineers on every escalation, real-time NOC monitoring and remote diagnostics, all in. For independent assessment work or one-off projects we quote per scope. Sales 1800 830 302 will route you to the right team.
How long does deployment take?
For a hotel Wi-Fi retrofit, usually a couple of days. We pre-program every Gateway and AP at our Torquay headquarters, so the on-site work is mostly mounting, cabling and final commissioning. Larger sites or scopes that include in-room TV, signage or AV add days, not weeks.
Can you integrate with our PMS?
Yes. The Liveport Gateway integrates with the major hotel property-management systems including Opera, Mews, RMS, Protel and others. PMS integration drives guest authentication (room number plus surname or arrival date), tier-based bandwidth (premium guests get faster speeds), and post-paid charging back to the room folio. For PBSA and BTR we integrate with resident-management platforms in the same pattern.

Free Liveport tools.

Size the carriage, see the carriage options, or book the engineer who turns the number into a plan.

Bandwidth Calculators→
Free hotel and PBSA/BTR carriage sizing tools, calibrated on Liveport telemetry across 150+ Australian properties.
Business Internet→
Dedicated fibre to the property (wholesale-grade), NBN Enterprise, Starlink Business, bonded with SD-WAN.
WiFi Site Survey→
Liveport surveys the building, runs the spectrum, and designs AP placement and per-area capacity.
Liveport Gateway→
The platform behind Liveport’s managed WiFi: guest isolation, private resident networks, PMS login, paid plans.

Proud Sponsor

We back the volunteers who look after young Australians.

Liveport is a proud sponsor of Red Frogs Australia. Their volunteers turn up where young people gather: schoolies weeks, university campuses, student accommodation and events. They offer a safe, sober presence and a hand when it’s needed. We work in a lot of the same buildings they do, and we’re glad to help keep them there.

Learn about Red Frogs →

Ready to talk about your property?

Phone us on 1800 830 302 or send a message and an engineer responds within one business day.

Get a Quote 1800 830 302