Accommodation WiFi,
done right.

Liveport designs, installs and runs the WiFi behind 150+ Australian hotels, student accommodation towers and build-to-rent buildings. One Australian-owned partner. One platform. 24/7 engineers in Torquay.

Get a Free Quote → Why Liveport
150+ properties
24/7 AU support
2008 established
Scroll
Hamilton Island
Accor
The Ascott
Lancemore
Mercure
Royal Melbourne Hospital
Australian-owned · Since 2008 · ABN 59 155 896 772

Every property is different. The way we build and back it isn’t.

Custom-engineered per property

Every Liveport network is designed for the property it serves – surveyed, planned and built specifically for that hotel, tower or facility. Not pulled off a shelf.

Streaming telemetry

Operator dashboard plus 24/7 NOC see the network in real time. Faults visible on screen before the front desk picks up the phone.

Australian operations

24/7 engineers in Torquay. 45-second average answer. 90% first-call resolution. Not a script in another time zone.

Other verticals we serve

Beyond accommodation.

The same platform runs the WiFi behind aged-care facilities, hospitals, councils and transport hubs.

Aged Care→
Resident, family and staff networks segmented from clinical. Compassionate-grade reliability.
Hospital→
Independent, vendor-neutral WiFi assessments for Australian hospitals.
Council & Government→
Public-space and civic-building WiFi installs across regional and metro Australian councils.
Transport→
Bus, ferry, rail and coach WiFi – onboard cellular bonding plus terminal coverage.

Australia’s most advanced WiFi platform for accommodation.

Liveport runs the WiFi behind Australian hotels, student accommodation, build-to-rent, aged care and hospitals – built on eighteen years of operational telemetry across tens of thousands of residents and guests. Per-property VLAN. Branded captive portal. PMS integration. Payments direct. Vendor-agnostic AP layer.

One Australian-engineered Gateway. One operations team in Torquay. One 24/7 NOC.

Anyone can install a network. Liveport guarantees it works. Your guests don’t care about VLAN architecture or AP placement – they care that the WiFi performs when the lobby is full at 8pm on a Saturday. We own the design, the deployment and the day-to-day operations, and we back the result with 24/7 telemetry and 45-second support response. The engineers who built your network are the ones answering at 2am.

One Australian-built unit. Six functions. Every Liveport network.

The Liveport Gateway consolidates router, firewall, branded captive portal, billing, RADIUS and network management into a single Australian-built unit. One box where most properties run six.

Vendor-agnostic on access points and switches. PMS-integrated for hotels (Opera, Mews, RMS, Protel and others). Payments processed direct – the property keeps the revenue, not the platform.

Australian-built, Australian-supported, with a streaming telemetry feed back to the Torquay NOC so faults are visible before the front desk picks up the phone.

See the Gateway →
Liveport Gateway operator dashboard - Australian-built unit consolidating router, firewall, captive portal, billing, RADIUS and network management
How we deliver

Survey. Design. Deploy. Support.

01 · Survey

Survey

Predictive RF design from floor plans, or active Ekahau survey for retrofits.

02 · Design

Design

Per-property VLAN plan, branded captive portal, PMS integration scoped.

03 · Deploy

Deploy

Out-of-hours installs, room-by-room. Most hotel Wi-Fi retrofits in a couple of days; full TV/AV refurbs run longer.

04 · Support

Support

24/7 Torquay engineers. 45s answer. 90% first-call.

St John of God Hospital – 16 facilities, six months.

St John of God Health Care engaged Liveport to assess WiFi readiness across 16 facilities – public and private hospitals, day-surgery centres and outreach clinics – in a single coordinated programme delivered over six months. Vendor-neutral, evidence-based, no hardware sold. The kind of independent assessment hospital IT leadership can hand to procurement and trust.

16
Facilities
6mo
Delivery
0
Hardware sold
Independent
Methodology
Read the case study →
St John of God Hospital - Liveport delivered WiFi readiness assessment across 16 Australian facilities in six months
45s
Average support answer
90%
First-call resolution
24/7
engineers
2008
Australian-owned since

Frequently asked.

What is managed WiFi?
Managed WiFi means a single supplier owns the network end-to-end – design, deployment, monitoring, support, billing and lifecycle. Liveport designs the RF, installs the hardware, runs the captive portal and payments, and answers the support phone when something breaks. The property gets a working network and a single accountable partner instead of stitching together a vendor, an installer, an MSP and a billing platform.
How is Liveport different from an MSP?
An MSP typically remotely manages whatever network is in front of them. Liveport owns the architecture – we run our own platform (the Liveport Gateway) above the AP layer, with branded captive portal, billing, PMS integration and telemetry built in. We design the network, install it, monitor it from our Torquay NOC, and answer support calls 24/7. One partner, one platform, one accountable phone number.
Where in Australia do you operate?
Nationally. Field engineers work out of Torquay, Victoria, with deployment partners covering every state and territory – metro and regional. We’ve installed networks in remote Queensland resorts and metro hotels, regional Victorian aged-care facilities, Sydney and Melbourne BTR towers, Adelaide and Brisbane PBSA buildings, and across the public hospital network. New Zealand support is on 0800 887 121.
What does support cost?
Managed-network support is included in the platform fee on Liveport-deployed networks – 24/7 access to engineers, real-time NOC monitoring and remote diagnostics, all in. For independent assessment work or one-off projects we quote per scope. Sales 1800 830 302 will route you to the right team.
How long does deployment take?
For a hotel Wi-Fi retrofit, usually a couple of days. We pre-program every Gateway and AP at our Torquay headquarters, so the on-site work is mostly mounting, cabling and final commissioning. Larger sites or scopes that include in-room TV, signage or AV add days, not weeks.
Can you integrate with our PMS?
Yes – the Liveport Gateway integrates with the major hotel property-management systems including Opera, Mews, RMS, Protel and others. PMS integration drives guest authentication (room number plus surname or arrival date), tier-based bandwidth (premium guests get faster speeds), and post-paid charging back to the room folio. For PBSA and BTR we integrate with resident-management platforms in the same pattern.

Free Liveport tools.

Size the carriage, see the carriage options, or book the engineer who turns the number into a plan.

Bandwidth Calculators→
Free hotel and PBSA/BTR carriage sizing tools, calibrated on Liveport telemetry across 150+ Australian properties.
Business Internet→
Dedicated fibre to the property (wholesale-grade), NBN Enterprise, Starlink Business – SD-WAN bonded.
WiFi Site Survey→
Liveport surveys the building, runs the spectrum, and designs AP placement and per-area capacity.
Liveport Gateway→
The platform behind every Liveport network – per-room VLAN, captive portal, PMS integration, payments.

Proud Sponsor

We back the volunteers who look after young Australians.

Liveport is a proud sponsor of Red Frogs Australia. Their volunteers turn up where young people gather: schoolies weeks, university campuses, student accommodation and events. They offer a safe, sober presence and a hand when it’s needed. We work in a lot of the same buildings they do, and we’re glad to help keep them there.

Learn about Red Frogs →

Ready to talk about your property?

Phone us on 1800 830 302 or send a message – an engineer responds within one business day.

Get a Quote 1800 830 302